Books-A-Million Customer Support

Patti July 2, 2014 General Information

If you need help, we're here! We’ve got a complete Online Help Desk on our website that covers everything from Millionaire's Club memberships to BAM! gift cards. Visit it here.

Below, you’ll find the information that customers most frequently request.

Online Order Status
To check the status of your online order, click here. You’ll be asked to log in.

Gift Card Balance
To check your gift card balance, click here. You’ll be asked to log in.

Password Help
Click here if you’ve forgotten your password.

Books-A-Million Locations
Click here to visit our storefinder. See if there’s a BAM! in your neighborhood!

Need something that’s not covered here? Email us at, or click here to submit a support request. Need to check on the status of an existing request? Sign in here.

Thanks for being a Books-A-Million customer!