1. Customer Help Desk
  2. Gifting

I typed my card number and PIN, but when I try to validate my card I get an error message. What should I do?

Customer Support
Updated

Check to make sure you have typed both numbers correctly and try again. If you continue to have trouble validating your gift card, please contact customer service.

You are welcome to call us at 1-844-687-9410 and we will be glad to assist you.

Phone hours:

Monday-Friday 9 AM to 5 PM CST

Saturday-Sunday, closed

 

Chat line hours:

Monday-Friday 9 AM to 7 PM CST

Saturday-Sunday 10 AM to 6 PM CST

 

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