I typed my card number and PIN, but when I try to validate my card I get an error message. What should I do? April 02, 2019 18:20 Updated Follow Check to make sure you have typed both numbers correctly and try again. If you continue to have trouble validating your gift card, please email us at firstname.lastname@example.org, or click here to submit a support request. Related articles Where can I find my gift card number and PIN? How can I check My Gift Card or E-Gift Certificate Balance? How do I use My gift card/ e-gift Certificate Online? When will Booksamillion.com remove money from my gift card? Where can I use My Books-A-Million Gift Card or E-Gift Certificate? Comments 0 comments Please sign in to leave a comment.