I typed my card number and PIN, but when I try to validate my card I get an error message. What should I do?

Check to make sure you have typed both numbers correctly and try again. If you continue to have trouble validating your gift card, please contact customer service.

You are welcome to call us at 1-800-201-3550 and we will be glad to assist you.

Phone hours:

Monday-Friday from 9 AM to 5 PM CST

Saturday-Sunday, closed


Chat line hours:

Monday-Friday 9 AM to 7 PM CST

Saturday from 10 AM to 6 PM CST

Sunday from 10 AM to 6 PM CST

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