How do I cancel an order?

In order to ship as soon as possible, we generally begin processing your order within thirty minutes.
You can modify or cancel your order using My Account within this thirty-minute window.

If your order is no longer noted as "New" in My Account, please email us at [email protected], or click here to submit a support request.

Be sure to include your name and order confirmation number in your message. This information will help ensure that we cancel the correct order for you.

We are unable to cancel an order once it has entered the shipping process.