In order to ship as soon as possible, we generally begin processing your order within thirty minutes.
You can modify or cancel your order using My Account within this thirty-minute window. After which, your order will begin to process into our warehouse system to be shipped out. We are unable to cancel an order once it has entered the shipping process.
Be sure to include your name and order confirmation number in your message. This information will help ensure that we cancel the correct order for you.