Where is my order?

Once your order has shipped, you'll receive an Order Shipment Notification email with your tracking number and link included. If no tracking link is showing, the package has not been scanned by the delivery partners.  No need to contact us for the number as we see what you see. 

Can't find your email? Not sure if it has shipped yet? Check the status of your orders by clicking My Account in the top right of our Homepage to view your Order History. You'll see your most recent orders and their current status, such as "Pending" or "Completed." To view your tracking information, just click "Details" next to the specific order.

To view your tracking information on booksamillion.com without an online account, just visit the tracking page Here, and enter the email address used to place the order and Order ID number.

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Just a head's up, the tracking link might not show you accurate info until the package is picked up by our delivery partner and scanned. This may take 24-48 hours from the time your order was shipped. 

Need more help? Email us at support@booksamillion.com, or click here to submit a support request. Be sure to include your name and order confirmation number in your message. 

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