Where is my order?

If your order has shipped and no tracking information is showing, the package has not been scanned by the postal carriers.  There is no need to contact us for the tracking number as we see what you see. 

Once your order has shipped, you'll receive an Order Shipment Notification email with your tracking number and link included. 


Can't find your notification? Not sure if it has shipped yet? Check the status of your orders by clicking My Account in the top right of our Homepage to view your Order History. You'll see your most recent order and the current status, such as "Pending" or "Completed." To view your tracking information, just click "Details" next to the specific order.


To view your tracking information on booksamillion.com without an online account, just visit the tracking page Here, and enter the email address used to place the order and Order ID number.


*Just a head's up, the tracking link might not show you accurate info until the package is picked up by the postal carriers and scanned. This may take up to 48 hours from the time your order was shipped. 


Need more help? Email us at support@booksamillion.com, or click here to submit a support request. Be sure to include your name and order confirmation number in your message. 

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