My order is going to the wrong address. Is there anything I can do?

When placing an order, you have up to 30 minutes to make changes to the order under “My Account”, "Order History".  After 30 minutes, the order is being processed and no changes can be made.

You are welcome to call us at 1-800-201-3550 and we will be glad to assist you.


Phone hours:

Monday-Friday from 9 AM to 5 PM CST

Saturday-Sunday, closed


Chat line hours:

Monday-Friday from 9 AM to 7 PM CST

Saturday and Sunday from 10 AM to 6 PM CST


Please update your shipping information on your account for all future deliveries.  

*If your order is Pending, on Back-order, or an Advanced Title, the address still cannot be changed. The order would need to be canceled and a new order placed with the updated address.


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