Typically, eBook and Audiobook orders are non-refundable.
However, if you are not able to download your purchase or purchased this by mistake, please contact Customer Service to request a refund*.
Email support@booksamillion.com, Live Chat on the booksamillion.com website, or call 1-800-201-3550 during open hours.
Phone hours:
Monday-Friday from 9 AM to 5 PM CST
Saturday-Sunday, closed
Chat line hours:
Monday-Friday from 9 AM to 7 PM CST
Saturday and Sunday from 10 AM to 6 PM CST
*A refund for an eBook or Audiobook purchase is not guaranteed.
Comments
Please sign in to leave a comment.