Cancel the Automatic Renewal:
To do so Click Here and follow the easy-to-use four-step guide. Simply turning off the automatic renewal ensures you continue to enjoy your membership benefits until the expiration date. You will not be billed for any renewal charges unless you choose to renew on your own.
*If you wish to cancel your membership and benefits completely and be refunded for an automatic renewal within the past 30 days, please contact customer support.
*If your membership was purchased in-store, you will need to return to the store within 30 days with your receipt to receive a refund.
Contact Customer Support:
Contact our Customer Support team via the email address: email@example.com
Or, call us at 1-844-687-9410 and we will gladly assist you.
Monday-Friday 9 AM to 5 PM CST
Chat line hours:
Monday-Friday 8 AM to 7 PM CST
Saturday-Sunday 10 AM to 6 PM CST
Please provide the membership card number or the phone number listed on the account. Our team will happily update your account and send you a confirmation email once completed.
Visit your local Books-a-Million Store:
- If you have purchased a Membership at a store within the last 30 days and wish to receive a refund, you must return to the store with the receipt, membership card, and reward card you were provided. Click Here for help finding your nearest BAM! location.
Click here if you'd like to review the complete Books-a-Million Membership Terms and Conditions.