I did not get a Pin number with my eGift Certificate.

If you do not receive your pin number for an eGift Certificate, please contact Customer service via Phone, Live Chat or email at support@booksamillion.com  with the eGift Certificate number or order number where it was purchased. This can be transferred to a new eGift Certificate and emailed to you.

You are welcome to call us at 1-844-687-9410 and we will be glad to assist you.

Phone hours:

Monday-Friday 9 AM to 5 PM CST

Saturday-Sunday, closed

 

Chat line hours:

Monday-Friday 9 AM to 7 PM CST

Saturday-Sunday 10 AM to 6 PM CST

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