I did not get a Pin number with my eGift Certificate.

When you receive an eGift Certificate that was purchased online, you should receive 2 separate emails. One will include the eGift Certificate number and the other will have the Pin number.

If you do not receive your Pin number, please contact Customer service via Phone, Live Chat or email at support@booksamillion.com  with the eGift Certificate number or order number where it was purchased. This can be transferred to a new eGift Certificate and emailed to you.

You are welcome to call us at 1-800-201-3550 and we will be glad to assist you. Our hours are Monday-Friday from 9 AM to 5 PM. On Saturday and Sunday, our chat line is open from 10 AM to 6 PM.

Was this article helpful?
9 out of 15 found this helpful



Please sign in to leave a comment.