If the order is declared "Lost in transit" and has not been delivered past 14 business days* of shipment, please contact Customer Service.
Click HERE for more information on order tracking.
You can Live Chat with us, email support@booksamillion.com, or give us a call.
Be sure to have your order ID to ensure a faster resolution to your request.
You are welcome to call us at 1-800-201-3550 and we will be glad to assist you.
Phone hours:
Monday-Friday 9 AM to 5 PM CST
Saturday-Sunday, closed
Chat line hours:
Monday-Friday 9 AM to 7 PM CST
Saturday-Sunday 10 AM to 6 PM CST
*Items from the New & Used Marketplace can take up to 30 days to arrive and do not include tracking.
Comments
Please sign in to leave a comment.