We apologize for any trouble with your order. If your order or any items are lost or damaged, we can issue a replacement if the item is still available and meets the qualifications.
You can submit a Support Request or email email@example.com.
Be sure to have your order ID to ensure a faster resolution to your request.
*Please note, some items are required to be returned before a Replacement can be issued for damage.
Replacements are subject to item availability and approval. Funko Pop items must be returned before a replacement can be issued, no exclusions.
You are welcome to call us at 1-800-201-3550 and we will be glad to assist you.
Monday-Friday from 9 AM to 5 PM CST
Chat line hours:
Monday-Friday 9 AM to 7 PM CST
Saturday from 10 AM to 6 PM CST
Sunday from 10 AM to 6 PM CST
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