If you did not receive all of your items from your order, some may be on backorder or on pre-order. These items ship out as they become available to the warehouse.
If you have a card error on a shipment, the item or items will not ship until the card error is corrected.
**If all items have shipped out and you have not received them within 14 business days, please contact Customer Service.
You are welcome to call us at 1-800-201-3550 and we will be glad to assist you.
Monday-Friday from 9 AM to 5 PM CST
Chat line hours:
Monday-Friday from 9 AM to 7 PM CST
Saturday and Sunday from 10 AM to 6 PM CST