Can I change my address on my order?

We are unable to change your shipping address after an order is placed. If you are within the 30-minute time-frame of order placement, you can cancel your order online by going to Order History > Details.

If your order is Pending, on Back-order, or an Advanced Title, the address still cannot be changed. The order would need to be canceled and a new order placed with the updated address.

For future orders, please note that you can edit, delete, or add shipping addresses to your account simply by logging in to “My Account”, and then "Address".

You can also contact Customer Service at 1-844-687-9410 to cancel the order during this 30-minute timeframe or chat with us.   

Phone hours:

Monday-Friday from 9 AM to 5 PM CST

Saturday-Sunday, closed

Chat line hours:

Monday-Friday from 9 AM to 7 PM CST

Saturday and Sunday from 10 AM to 6 PM CST


*Please be sure to update your shipping information on your account for all future deliveries.  

Was this article helpful?
0 out of 10 found this helpful



Please sign in to leave a comment.