I need to change my address on my pre-order.

Once your order has been placed, we are unable to change your shipping address. We generally begin processing your order in about thirty minutes. You can modify or cancel your order online using “My Account” within this thirty-minute window. Our ordering system begins processing orders quickly so that we can ship it to you even faster. You may place a new order for any additional books that you would like to order.

-If your order is Pending, on Back-order, or an Advanced Title, the address still cannot be changed. The order would need to be canceled and a new order placed with the updated address.

For future orders, please note that you can edit, delete, or add shipping addresses to your booksamillion.com account simply by logging in to “My Account”, and then clicking the "Manage Address" tab.


**If you are within the 30-minute time frame, you can modify or cancel your order online using “My Account”, "Order History", then click Details beside your order. 


You can also contact Customer Service to make a change during this time. 


You are welcome to call us at 1-800-201-3550 and we will be glad to assist you.


Phone hours:

Monday-Friday from 9 AM to 5 PM CST

Saturday-Sunday, closed


Chat line hours:

Monday-Friday 9 AM to 7 PM CST

Saturday from 10 AM to 6 PM CST

Sunday from 10 AM to 6 PM CST


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