In order to receive a refund for your Millionaires Club membership that was issued at a store, we ask that you visit your local Books-a-Million store with your receipt and card number within 30 days of purchase.
Customer Service is not able to refund a store transaction.
If you just want to remove the Auto-renewal feature, you can do so on booksamillion.com by signing into your account and updating the Membership Settings.
You can also contact Customer Service to remove the Auto-renewal feature for you.
You are welcome to call us at 1-800-201-3550 and we will be glad to assist you.
Phone hours:
Monday-Friday from 9 AM to 5 PM CST
Saturday-Sunday, closed
Chat line hours:
Monday-Friday from 9 AM to 7 PM CST
Saturday and Sunday from 10 AM to 6 PM CST
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