We're sorry to hear you wish to cancel your Millionaire's Club Membership account. Use one of the steps below to ensure your account is closed and your membership is turned off for automatic renewal.
If you have already been charged within the past 30 days and would like this refunded:
Contact Customer Support:
- Contact our Customer Support team via the email address: Support@booksamillion.com or call 1-800-201-3550.
Phone hours:
Monday-Friday from 9 AM to 5 PM CST
Saturday-Sunday, closed
Chat line hours:
Monday-Friday 9 AM to 7 PM CST
Saturday from 10 AM to 6 PM CST
Sunday from 10 AM to 6 PM CST
Please provide the membership card number or your phone number listed on the account. Our team will be happy to update your account and send you a confirmation email once completed.
Cancel the Automatic Renewal:
To do so Click Here and follow the easy-to-use four-step guide. Simply turning off the automatic renewal ensures you continue to enjoy your membership benefits until the expiration date. Your membership will deactivate. You can always choose to re-activate at a later date. You will not be billed for any renewal charges unless you choose to renew on your own.
Visit your local Books-a-Million Store:
- Visit your local Books-A-Million retail store. An associate will be able to assist you in canceling your membership. If you have purchased a Membership within the last 30 days and wish to receive a refund, you will need to return to the store with the receipt, membership card, and reward card you were provided. Click Here for help finding your nearest BAM! location.
Contact Customer Support:
- Contact our Customer Support team via the email address: Support@booksamillion.com or call 1-800-201-3550. Please provide the membership card number or your phone number listed on the account. Our team will be happy to update your account and send you a confirmation email once completed.
Click here if you'd like to review the complete Books-a-Million Membership Terms and Conditions.
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