My order is being returned to the warehouse. What do I do?

If your order is being returned to our warehouse, a refund will be processed once the items are received and verified.

*If any items are not returnable, these can be reshipped back out. A refund will not be issued for those items. 


You are welcome to call us at 1-800-201-3550 and we will be glad to assist you.


Phone hours:

Monday-Friday from 9 AM to 5 PM CST

Saturday-Sunday, closed


Chat line hours:

Monday-Friday 8 AM to 9 PM CST

Saturday from 9 AM to 9 PM CST

Sunday from 10 AM to 8 PM CST


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