We are sorry that your item arrived damaged! Upon returning the damaged item to our warehouse using a postage-paid return label we will provide you, a replacement will be issued when it is received, as long as the item is still available.
Funko items must be returned before a replacement can be issued, even for Millionaire's Club Card Members.
*If your item is no longer available to replace once received back, a refund will be issued.
You are welcome to call us at 1-800-201-3550 and we will be glad to assist you.
Monday-Friday from 9 AM to 5 PM CST
Chat line hours:
Monday-Friday 9 AM to 7 PM CST
Saturday from 10 AM to 6 PM CST
Sunday from 10 AM to 6 PM CST