If your gift card did not apply to your order, please email support@booksamillion.com with your order number and gift card number to request the credit once all items from your order have shipped out.
**When you enter your gift card or reward card number and pin, be sure to click the checkmark beside the pin box to apply the value to your order total.
If your gift card is not validating or giving an error message, please contact Customer Service with the gift card number from the back of the card.
You are also welcome to call us at 1-800-201-3550 and we will be glad to assist you.
Phone hours:
Monday-Friday 9 AM to 5 PM CST
Saturday-Sunday, closed
Chat line hours:
Monday-Friday 9 AM to 7 PM CST
Saturday-Sunday 10 AM to 6 PM CST
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