General

Shop at Booksamillion.com!

• Shop at Booksamillion.com!

General Information

• Does Books-A-Million have any job opportunities?
• Books-A-Million Customer Support
• How does Booksamillion.com differ from Books-A-Million retail stores?
• Is there a Books-A-Million near me?
• Which locations have a Joe Muggs, Yogurt Mountain, or Kids-A-Million?
• Is Books-A-Million on Social Media?

Using Booksamillion.com

• How do I set up an account?
• How do I place an order?
• How do I change my email address and password on my account?
• How do I add or remove items from my shopping cart?
• I'm not ready to purchase. Can I put items in my shopping cart and come back later?
• How do I narrow and sort my search results?

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Orders

• How do I check the status of my order?
• Where is my order?
• How do I cancel an order?
• Can I combine two orders?
• How will a Pre-Order item affect the rest of my order?
• How do I return an item?

Millionaire's Club

• What is the Millionaire's Club Discount Card?
• How do I join the Millionaire's Club?
• How do I renew my membership?
• How do I add my Millionaire’s Club Card to my Booksamillion.com account?

Shipping

• Where is my order?
• What are shipping rates if I'm shipping within the United States?
• Do you ship internationally?
• How do I calculate delivery time?
• How will item availability affect shipping time and costs?
• How should I enter an APO/FPO shipping address on the order form?

Payment

• What payment options does Booksamillion.com accept?
• Is it safe to use my credit card?
• When will my credit card be charged?
• How will sales tax affect my purchase?

Wish Lists

• How is a wish list different from a shopping cart?
• How do I add and remove items from my wish list?
• How do I view and prioritize my wish list?

Store Events

• Are you having any author events near me?
• Do I have to have a ticket to attend one of your events?

Gift Cards & E-Gift Certificiates

• Where can I use my Books-A-Million Gift Card or E-Gift Certificate?
• How can I check my Gift Card or E-Gift Certificate balance?
• Where can I find my gift card number and PIN?
• How do I use my gift card/ e-gift certificate online?
• When will Booksamillion.com remove money from my gift card?
• I typed my card number and PIN, but when I try to validate my card I get an error message. What should I do?