Books-A-Million Customer Support

If you need help, we're here! We’ve got a complete Online Help Desk on our website that covers everything from Millionaire's Club memberships to BAM! gift cards. Visit it here.

Below, you’ll find the information that customers most frequently request.

Online Order Status
To find out how to check your order status, click here.

Gift Card Balance
To find out how to check your gift card balance, click here

Password Help
Click here if you’ve forgotten your Booksamillion.com password.

Books-A-Million Locations

Click here to visit our Store Finder. See if there's a BAM! in your neighborhood!

Need something that’s not covered here? Click here to submit a support request. Need to check on the status of an existing request? Sign in here.

Thanks for being a Books-A-Million customer!

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