How can I stop promotional emails?

Step 1: 

Below is the link that will take you to our preference center to change the frequency of the emails or stop them altogether.

https://www.booksamillion.com/email_preferences/index.html

Step 2:

Enter your e-mail address in the box:

Step 3:​

Then scroll down to the bottom and click “Unsubscribe from our emails”. It will show you this screen: Select appropriate frequency and save

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You are welcome to email customer service at support@booksamillion.com, Live chat on booksamillion.com, or call us at 1-800-201-3550 and we will be glad to assist you.

Phone hours:

Monday-Friday 9 AM to 5 PM CST

Saturday-Sunday, closed

Chat line hours:

Monday-Friday 9 AM to 7 PM CST

Saturday-Sunday 10 AM to 6 PM CST

*Internal campaigns tied to your purchase (order summary, shipment notifications, etc.) will still be sent. If you receive any emails going forward, it will be from our internal team and will only occur if you shop or purchase with us. These types of emails are "transactional" because you have chosen to purchase or shop with us. These emails are exempt from the CAN-SPAM Act as you, the customer initiated the contact by shopping/purchasing.

This removal process will take up to 10 business days, so you might still receive emails that were in the queue. If you continue to receive any after the ten business days, please notify us immediately.