How Do I Contact Customer Service?

By Chat

Chat with customer service by clicking the Help icon below.

Agents are available:

Monday - Friday, 9 AM to 7 PM CST

Saturday 10 AM to 6 PM CST

Sunday 10 AM to 6 PM CST

By Email

Email Us to contact customer service. Be sure to include your Order ID Number to help expedite your request. Your Order ID Number can be found in the Order Confirmation we sent you via e-mail or by viewing your order history here: Go To My Account.

Agents are available:

Monday - Friday, 9 AM to 7 PM CST

Saturday 10 AM to 6 PM CST

Sunday 10 AM to 6 PM CST

By Phone

Booksamillion.com Online Order Experience/ Order Inquiries: 1-844-687-9410
Books-A-Million In-Store Experience/Order Inquiries: 1-844-687-9408
SecondandCharles In-Store Experience: 1-844-687-9409

Phone Associates are available Monday - Friday, 9 AM to 5 PM CST, and Closed Saturday & Sunday.
 

Or visit us at a store! Use our Store Finder Feature to find your nearest location.

Was this article helpful?
54 out of 200 found this helpful

Comments

0 comments

Article is closed for comments.