How Do I Contact Customer Service?

Chat with customer service by clicking 'Live Chat' at the bottom of booksamillion.com

Agents are available:

Monday - Friday, 9 AM to 7 PM CST

For Holiday hours, click HERE. 

Email Us to contact customer service. Be sure to include your Order ID Number to help expedite your request. Your Order ID Number can be found in the Order Confirmation we sent you via e-mail or by viewing your order history here: Go To My Account.

Agents are available:

Monday - Friday, 9 AM to 7 PM CST

Saturday-Sunday 10 AM to 6 PM CST

For Holiday hours, click HERE. 

By Phone

Associates are available Monday-Friday, 9 AM to 5 PM CST. 

Booksamillion.com Online Order Experience/ Order Inquiries: 1-844-687-9410
Books-A-Million In-Store Experience/Order Inquiries: 1-844-687-9408
Second and Charles In-Store Experience: 1-844-687-9409
Second and Charles Online Order Experience / Order Inquiries: 1-888-878-8058

Or visit us at a store! Use our Store Finder Feature to find your nearest location.