How Do I Contact Customer Service?

By Chat

Chat with customer service by clicking the Help icon below.

Agents are available:

Monday - Friday 9 AM to 7 PM CST

Saturday 10 AM to 6 PM CST

Sunday 10 AM to 6 PM CST

By Email

Email Us to contact customer service. Be sure to include your Order ID Number to help expedite your request. Your Order ID Number can be found in the Order Confirmation we sent you via e-mail, or by viewing your order history here: Go To My Account.

Agents are available:

Monday - Friday 9 AM to 7 PM CST

Saturday 10 AM to 6 PM CST

Sunday 10 AM to 6 PM CST

By Phone

Booksamillion.com Online Order Experience/ Order Inquiries: 1-800-201-3550
Books-A-Million In-Store Experience/Order Inquiries: 1-800-876-4510
SecondandCharles In-Store Experience: 1-888-878-8058

Agents are available Monday - Friday, 9 AM to 5 PM CST and Closed Saturday & Sunday
 

Or visit us at a store! Use our Store Finder Feature to find your nearest location.

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