Refund or replacement for a lost order

Refunds or replacements are only available within 4 months from the order shipment.

Both USPS and UPS only hold tracking information for 120 days.

We are not able to conduct a proper investigation after that point to take further action. We apologize for any inconvenience.

Was this article helpful?
31 out of 79 found this helpful

Comments

0 comments

Please sign in to leave a comment.