Changing My Shipping Address

We are unable to change your shipping address after an order is placed. If you are within the 30-minute time-frame of order placement, you can update the address or cancel your order online by going to Order History > Details.

*If you place an order through an online account on booksamillion.com and have ordered previously, your current/new order will be directed to the previous address that any order was shipped to, by default. 

On the final checkout screen, the shipping address is displayed and you should make any changes needed before submitting the order. 

If your order is Pending, on Back-order, or an Advanced Title, the address still cannot be changed. The order would need to be canceled and a new order placed with the updated address.

For future orders, please note that you can edit, delete, or add shipping addresses to your booksamillion.com account simply by logging in to “My Account”, and then "Address".

You can also contact Customer Service at 1-800-201-3550 to cancel the order during this 30-minute timeframe or chat with us.   

Phone hours:

Monday-Friday from 9 AM to 5 PM CST

Saturday-Sunday, closed

Chat line hours:

Monday-Friday from 9 AM to 7 PM CST

Saturday and Sunday from 10 AM to 6 PM CST

*Please be sure to update your shipping information on your booksamillion.com account for all future deliveries.