- I need to change my shipping address? What do I do?
- Status of My Order
- What is an EPUB?
- My gift card did not apply to my order. What do I do?
- Can I combine multiple orders together?
- I received an email that my item was ordered from the distributor. What does that mean?
- My Funko pop is damaged. Can I get a replacement?
- My order says it was delivered but I cannot find it.
- Received the wrong item
- I do not want the Audiobook I purchased, can I get a refund?
- Tracking Number not Updated
- I ordered as a Guest. How Do I Check the Status of My Order?
- When is my Pre-order or Advance Title arriving?
- Updating Address
- Can I update the address on my order?
- My order does not show in my Order History
- Can I change the email address on my order?
- Why is my order pending?
- Where is my Replacement or Reorder?
- When will my Back-ordered item ship?
- Change my address on my pre-order.
- Business, school, church, government orders
- I did not receive all of my order. Where is the rest?
- I have a partial shipped order. Where are my other items?
- Can I change my address on my order?
- When will my Funko item ship?
- Why is my Manga order taking so long to ship?
- What does my Order Status mean?
- How can I find out if a certain item is in stock at my store?
- I need a Replacement for my damaged or lost item