Why is my order pending?

There are several Order Status messages you may see on your Order details:  

• New Order: The order has been received and is queued for processing.
• Pending (Pickup): Your order is in process. You will receive email updates shortly.
• Partial: Some items have been shipped, while others are still being gathered.
• Card Error: There was an error processing your credit card. Update your card immediately.  
• Canceled (Pickup): The order has been canceled and will not be processed.
• Held: The order has been held for pending credit availability.
• Shipping: All items have been gathered and shipped at the next carrier pickup time.
• Completed (Pickup): All items have been shipped or picked up.

*Your pending order could be on backorder or have preorder items.

** If you used a coupon, the discount may not be reflected here. Click "Details" to view the discounted total.
*** To ship as soon as possible, we generally begin processing your order within thirty minutes. You can modify or cancel your order only within this thirty-minute window.