Skip to main content
Logo Help Center
Back to website Submit a request Sign in
  1. Customer Help Desk
  2. Payment

Payment

  • Why do I see a charge but my item hasn't shipped?
  • Why was I asked to add another payment method?
  • How Can I Tell the Difference Between an Authorization Charge and an Actual Charge?
  • What is a Preauthorization Hold?
  • What does Card Error mean?
  • My item has changed price since I ordered. Can that be adjusted?
  • Does Booksamillion.com accept checks?
  • What items do not qualify for coupons?
  • When will my Debit Card, Credit Card, or PayPal be charged?
  • How Do I Update or Change My Credit or Debit Card For My Order?
  • My coupon did not apply. What do I do?
  • How Can I Fix My Card Error?
  • My preauthorization hold has not fallen off. What do I do?
  • What currency/ payments do you accept?
  • I have a charge on my account that I do not recognize. What do I do?
  • My order or item was canceled. Do I get a refund?
  • Can I split up my payments among different cards?
  • What card do I have on file for my order?
  • Add or Remove a Credit or Debit Card on My Account
  • How Do I Update My Payment Method For My Order?
  • What payment options does Booksamillion.com accept?
  • Is it Safe to Use My Credit Card?
  • When will my credit or debit card be charged?
  • Sales tax

© Customer Help Desk

Zendesk Theme by Lotus Themes