General
General Information
- How Do I Become a Books-A-Million Affiliate?
- How Do I Return my Store Purchase?
- Does Books-A-Million Price Match?
- How do I Cancel My Magazine Subscription?
- What is the Magazines for Millionaires Program?
- How do I Start My Career With Books-A-Million?
Using Booksamillion.com
- Ordering Frequently Asked Questions
- How do I Ship To Multiple Addresses?
- What is the Sales Tax for Booksamillion.com?
- What does Item Availability Mean?
- How Does the Books-a-Million Ordering Process Work?
- How Do I Change My Password?
Orders
- What is the Status of My Order?
- How Do I View My Order History?
- What is the Online Return Process?
- How Do I Check the Status of My Order?
- How do I Track My Gift Card Order?
- Where is my order?
Millionaire's Club
- How Do I Get Free Shipping on My Order?
- How do I add My Membership to My Apple Wallet?
- How do I use My Membership During Guest Checkout?
- How do I Turn Off the Automatic Renewal Feature of My Membership?
- How do I Cancel My Millionaire's Club Membership?
- Where Do I Find the Expiration Date of My Membership?
New and Used Marketplace
eBook Information
- What Are the Audio Download System Requirements?
- What Are the eBook System Requirements?
- How do I download my Digital Audiobook
- Downloading, Installing, and Authorizing Adobe Digital Editions (Start Here)
- Downloading Your First eBook to Your Mobile Device
- Downloading and Reading Your First eBook on Your Computer
Gift Cards & E-Gift Certificates
- How do I Purchase an E-Gift Certificate?
- Where can I use My Books-A-Million Gift Card or E-Gift Certificate?
- How can I check My Gift Card or E-Gift Certificate Balance?
- Where can I find my gift card number and PIN?
- How do I use My gift card/ e-gift Certificate Online?
- When will Booksamillion.com remove money from my gift card?
Shipping
- How do I Send a Package to a Correctional Facility?
- How Do I Add/Remove a Shipping Address on My Account?
- BAM! Vendor’s Procedure Guide
- What are shipping rates if I'm shipping within the United States?
- Do you Take International Orders?
- How do I calculate delivery time?