General
General Information
- Does Books-A-Million Price Match?
- How do I Cancel My Magazine Subscription?
- What is the Magazines for Millionaires Program?
- How do I Start My Career With Books-A-Million?
- Books-A-Million Customer Support
- How does Booksamillion.com differ from Books-A-Million retail stores?
Using Booksamillion.com
- I Cannot Log Into My Account
- What is the Educator Card Program?
- How Do I Link My Educator Card to My Online Account
- I Forgot My Password
- How do I set up an account?
- How do I place an order?
Orders
- What is the Online Return Process?
- How Do I Check the Status of My Order?
- How do I Track My Gift Card Order?
- Where is my order?
- How do I cancel an order?
- Can I combine two orders?
Millionaire's Club
- How do I add My Membership to My Apple Wallet?
- How do I use My Membership During Guest Checkout?
- How do I Turn Off the Automatic Renewal Feature of My Membership?
- How do I Cancel My Millionaire's Club Membership?
- Where Do I Find the Expiration Date of My Membership?
- How Do I Renew My Membership Online?
New and Used Marketplace
eBook Information
Gift Cards & E-Gift Certificiates
- How do I Purchase an E-Gift Certificate?
- Where can I use My Books-A-Million Gift Card or E-Gift Certificate?
- How can I check My Gift Card or E-Gift Certificate Balance?
- Where can I find my gift card number and PIN?
- How do I use My gift card/ e-gift Certificate Online?
- When will Booksamillion.com remove money from my gift card?
Shipping
- How do I Send a Package to a Correctional Facility?
- BAM! Vendor’s Procedure Guide
- What are shipping rates if I'm shipping within the United States?
- Do you Ship Internationally?
- How do I calculate delivery time?
- How will item availability affect shipping time and costs?